RETAIL
Retail is reinventing itself,
and doing it better with HandCloud and ServiceNow.
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In an environment where every second counts and every experience can make the difference between a sale and a lost opportunity, retail needs more than just technology: it needs agility, intelligence, and total connection.
With HandCloud and ServiceNow, retailers can transform their operations from the sales floor to the corporate office. We automate processes, connect teams, and facilitate faster and more accurate decisions, all while elevating the customer and employee experience.
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+40 product certifications -
+100 Accreditations
Where does it make a difference
and how does it impact your business?
Manufacturing Commercial Operations
Transform the way you sell products and support your customers. Increase revenue, save resources, and improve experiences.
More agile
customer support:
Through digital channels, AI, and intelligent workflows, resolve service requests without human intervention or efficiently redirect to the appropriate agent.
Better experiences for store employees:
With HR Service Delivery, onboarding, role changes, or internal requests are handled faster and without errors.
Security and compliance at all times:
Manage audits, risks, and controls proactively, ensuring business continuity.
Manufacturing Commercial Operations
Transform the way you sell products and support your customers. Increase revenue, save resources, and improve experiences.
More agile
customer support:
Through digital channels, AI, and intelligent workflows, resolve service requests without human intervention or efficiently redirect to the appropriate agent.
Better experiences for store employees:
With HR Service Delivery, onboarding, role changes, or internal requests are handled faster and without errors.
Security and compliance at all times:
Manage audits, risks, and controls proactively, ensuring business continuity. 
Smarter store operations:
Automate repetitive tasks, manage incidents and maintenance without friction, and keep stores running at 100%. 
More agile
customer support:
Through digital channels, AI, and intelligent workflows, resolve service requests without human intervention or efficiently redirect to the appropriate agent. 
Better experiences for store employees:
With HR Service Delivery, onboarding, role changes, or internal requests are handled faster and without errors. 
Security and compliance at all times:
Manage audits, risks, and controls proactively, ensuring business continuity.
With Handcloud, your retail operates in NOW mode
As an expert partner in process digitization for companies in the retail sector, at HandCloud we accompany you every step of the way: from planning to post-implementation support. We create solutions that not only solve, but enhance every area of your operation.
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Ready to take your retail to the next level?
With HandCloud ServiceNow, the future of your stores starts today.
Explore the different ServiceNow solutions
for Retail
Retail Operations
Empower store managers and associates to optimize point-of-sale operations and deliver exceptional in-store customer experiences.
Download Datasheet
Retail Service Management
Connect headquarters, stores, and regional teams with AI-powered workflows to deliver frictionless and fully integrated customer experiences.
Download Datasheet
Retail Operations
Empower store managers and associates to optimize point-of-sale operations and deliver exceptional in-store customer experiences.
Download Datasheet
Retail Service Management
Connect headquarters, stores, and regional teams with AI-powered workflows to deliver frictionless and fully integrated customer experiences.
Download Datasheet
Success Stories
Proven results in manufacturing, CPG, and retail.
Oxxo
Oxxo takes digital transformation to production.
View Case
Oxxo
Oxxo takes digital transformation to production.
View Case
Explore Success Stories